This Manual describes our bug and feature tracker, Mantis; and how you can view, report and monitor bugs and/or features.

Table of Contents:

• 1. Bug Tracker Access
  • 1.1. Access
  • 1.2. Lost/Forgotten password
  • 1.3. Login Form
• 2. Browse the Bug Tracker
  • 2.1. Header
  • 2.2. Menu Bar
  • 2.3. Body
  • 2.4. Footer
• 3. Support Tickets
  • 3.1. Reporting
  • 3.2. Notifications
  • 3.3. Monitor a Ticket
• 4. Manage Account
  • 4.1. Pages
  • 4.2 Notifications
• 5. Ticket Workflow and Transitions
  • 5.1 Status
  • 5.2 Workflow
  • 5.3 Resolution
• Search
• Report
• Update
• Print