docs(development): Add initial TicketCommentBase

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---
title: Ticket Comment
description: Centurion ERP Base Model Ticket Comment development documentation
date: 2025-04-16
template: project.html
about: https://github.com/nofusscomputing/centurion_erp
---
Ticket Comments is a base model within Centurion ERP. This base provides the core features for all subsequent sub-ticket_comment models. As such extending Centurion ERP with a new ticket comment type is a simple process. The adding of a ticket comment type only requires that you extend an existing ticket model containing only the changes for your new ticket type.
## Core Features
- ...
## History
Ticketing does not use the standard history model of Centurion ERP. History for a ticket is kept in the form of action comments. As each change to a ticket occurs, an action comment is created denoting the from and to in relation to a change.
## Model
When creating your sub-model, do not re-define any field that is already specified within the model you are inheriting from. This is however, with the exception of the code docs specifying otherwise.
## Testing
As with any other object within Centurion, the addition of a feature requires it be tested. The following Test Suites are available:
- `Unit` Test Cases
- `core.tests.unit.ticket_comment_base.<*>.<Inherited class name>InheritedCases` _(if inheriting from `TicketCommentBase`)_ Test cases for sub-models
- ViewSet `core.tests.unit.ticket_comment_base.test_unit_ticket_comment_base_viewset.TicketCommentBaseViewsetInheritedCases`
- `Functional` Test Cases
- `core.tests.functional.ticket_comment_base.<*>.<Inherited class name>InheritedCases` _(if inheriting from `TicketCommentBase`)_ Test cases for sub-models
- API Permissions `core.tests.functional.ticket_comment_base.test_functional_ticket_comment_base_permission.TicketCommentBasePermissionsAPIInheritedCases`
- Model `app.core.tests.functional.ticket_comment_base.test_functional_ticket_comment_base_model.TicketCommentBaseModelInheritedTestCases` _(if inheriting from `TicketCommentBase`)_ Test cases for sub-models
The above listed test cases cover **all** tests for objects that are inherited from the base class. To complete the tests, you will need to add test cases for the differences your model introduces.

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- [Ticket](./core/ticket.md)
- Ticket Comment
- [Ticket Comment](./core/ticket_comment.md)
All sub-models are intended to be extended and contain the core features for ALL models. This aids in extensibility and reduces the work required to add a model.

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- projects/centurion_erp/development/core/ticket.md
- projects/centurion_erp/development/core/ticket_comment.md
- projects/centurion_erp/development/views.md
- User: