44
docs/projects/centurion_erp/user/core/ticketcategory.md
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docs/projects/centurion_erp/user/core/ticketcategory.md
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---
|
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title: Ticket Categories
|
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description: Ticket Categories Documentation as part of the Core Module for Centurion ERP by No Fuss Computing
|
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date: 2024-09-13
|
||||
template: project.html
|
||||
about: https://github.com/nofusscomputing/centurion_erp
|
||||
---
|
||||
|
||||
Ticket categories enables you to sort tickets to aid in reporting.
|
||||
|
||||
|
||||
## Fields
|
||||
|
||||
- parent
|
||||
|
||||
The parent category. This field enables nesting of categories
|
||||
|
||||
- name
|
||||
|
||||
The name for this category
|
||||
|
||||
- [runbook](../assistance/knowledge_base.md)
|
||||
|
||||
The runbook for this category
|
||||
|
||||
- change
|
||||
|
||||
Should this category be available for change tickets
|
||||
|
||||
- incident
|
||||
|
||||
Should this category be available for incident tickets
|
||||
|
||||
- problem
|
||||
|
||||
Should this category be available for problem tickets
|
||||
|
||||
- project task
|
||||
|
||||
Should this category be available for project task
|
||||
|
||||
- request
|
||||
|
||||
Should this category be available for request tickets
|
Reference in New Issue
Block a user