docs(development): initial ticket docs

ref: #724 #564 #723

docs/projects/centurion_erp/development/core/ticket.md

@@ -0,0 +1,39 @@
+---
+title: Ticket
+description: Centurion ERP Base Model Ticket development documentation
+date: 2025-04-16
+template: project.html
+about: https://github.com/nofusscomputing/centurion_erp
+---
+
+Ticketing is a base model within Centurion ERP. This base provides the core features for all subsequent sub-ticket models. As such extending Centurion ERP with a new ticket type is a simple process. The adding of a ticket type only requires that you extend an existing ticket model containing only the changes for your new ticket type.
+
+
+## Core Features
+
+- ...
+
+
+## History
+
+Ticketing does not use the standard history model of Centurion ERP. History for a ticket is kept in the form of action comments. As each change to a ticket occurs, an action comment is created denoting the from and to in relation to a change.
+
+
+## Model
+
+When creating your sub-model, do not re-define any field that is already specified within the model you are inheriting from. This is however, with the exception of the code docs specifying otherwise.
+
+
+## Testing
+
+As with any other object within Centurion, the addition of a feature requires it be tested. The following Test Suites are available:
+
+- `Unit` Test Cases
+
+    - `core.tests.unit.contact.<*>.<Inherited class name>InheritedCases` _(if inheriting from `Contact`)_ Test cases for sub-models
+
+- `Functional` Test Cases
+
+    - `core.tests.functional.contact.<*>.<Inherited class name>InheritedCases` _(if inheriting from `Contact`)_ Test cases for sub-models
+
+The above listed test cases cover **all** tests for objects that are inherited from the base class. To complete the tests, you will need to add test cases for the differences your model introduces.

mkdocs.yml

@@ -147,6 +147,8 @@ nav:
 
       - projects/centurion_erp/development/testing.md
 
+      - projects/centurion_erp/development/core/ticket.md
+
       - projects/centurion_erp/development/views.md
 
     - User: