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New Software

GLPI provides as part of it's library, software so it can be tracked and audited. This runbook provides the steps required to add software to GLPI.


  1. Login to GLPI

  2. Navigate to Assets -> Software

  3. Click the blue + Add at the top of the screen

  4. As a minimum fill in the following fields

    • Name - The name of the software

    • Associable to a Ticket: Yes

    • Publisher

    • Technician in Charge of the Hardware or Group in Charge of the Hardware - This is the person or group who will be responsible for the item


      ALL Items within the ITIL must have a responsible person.


      Within NFC select the Site administrators group as the Technician group in charge

    • Groups - The user group that use the software

    • Sub-Entities Select Yes


      Not selecting yes for will prevent non-prime sites from associating the software to a ticket and using it as part of their machine inventory.

  5. Save the software

  6. Navigate to Software -> Links

    1. Add a Manual link for the following:

      • Home Page

      • Github Repo

      • Documentation link.


      Ensure that when adding links, that you choose the appropriate icon and select open in new window: yes


This page is part of our Project ITIL Runbooks.

Page Metadata
Version: ToDo: place files short git commit here
Date Created: 2024-02-09
Date Edited: 2024-02-10


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ToDo: Add the page list of contributors